Don Schad
Senior Vice President, Customer Operations
Don Schad, DataCert's senior vice president of customer operations, contributes 25
years of financial and operational management experience to the company.
He is responsible for directing and optimizing worldwide customer care operations
including services, support and relationship management for DataCert's corporate
customers.
Schad first joined DataCert management in 2001 when he served as a member of
the board of directors. In 2003, Schad became the vice president of customer
services and was responsible for the implementation and integration of products
and services, customer support and quality assurance for corporate customers.
Under his leadership, DataCert has completed more than 100
custom integrations in complex and multi-faceted environments for Fortune® 500 corporations.
Prior to DataCert, Schad spent 10 years as chief financial officer and president of
Kestrel Holdings. During his tenure there, he was responsible for a significant
financial turnaround, the launch of an international operation and the successful
sale of the company. He also served as president for Kestrel's Argentinean
subsidiary, where he built a solid client base of local and multinational
companies in an extremely competitive market.
Schad holds a bachelor's degree in accounting from Texas A&M University and
is a CPA in the state of Texas.