The Datacert Learning Institute offers a combination of computer-based and in-person courses to address all aspects of implementing, configuring, administering, and using Passport and Datacert’s core matter and spend management applications. Courses are available in a variety of formats, including:

Computer-Based Training – Datacert utilizes the latest technologies and tools to create a variety of computer-based training (CBT) options, including presentations-on-demand (PODs) and Adobe Captivate® software simulations. These self-study modules allow users to quickly learn new topics at their convenience and test their learning progress along the way. Standard CBTs can be customized to match each client’s unique business processes and application design.

Instructor-Led Courses – Datacert training professionals utilize either standard or customized instructor and student materials to deliver in-depth classroom-style training in the convenience of the client’s environment. Standard training covers the full out-of-the-box application functionality, while customized training is tailored to the client’s specific application implementation and can be role-based. Courses range in length from ½-day to 4 day sessions and include extensive hands-on exercises to ensure students become proficient and self-sufficient users of their Datacert solution.

Train-the-Trainer – Datacert training professionals will coach the client’s internal training resources to enable them to train other staff on how to use and administer Datacert’s matter and spend management applications. This option ensures the client is fully-equipped with all of the necessary tools and knowledge to train new staff members as they join the team or change roles. Clients can also then choose to leverage Datacert’s out-of-the-box training materials to develop a custom training solution to meet the unique needs and user roles of their organization.

Datacert’s training offerings are complemented by a complete certification program. Datacert clients can rest assured that anyone who implements their Passport solution has been properly trained and certified to do so, as all Passport system implementation professionals, whether a Datacert employee, third-party consultant, or client resource, are required to hold the proper certification.

Clients wishing to may also require their internal users to receive formal certification for aspects of the system that are relevant to their jobs. This helps emphasize to end users the commitment that management has to the project, which helps drive change management.

The Datacert Learning Institute also offers training consulting services to help clients who wish to assess how best to train their end users to meet their project objectives and goals. With a staff of highly-skilled training professionals that have extensive legal software training experience, Datacert offers the ability to thoroughly assess the client’s training needs, resources, and planned implementation to define a custom training plan that outlines the recommended approach, resources, requirements, and training curriculum. Additionally, this group can then also develop and deliver a custom role-based curriculum and documentation set for Datacert’s core matter and spend management applications.