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Services
Corporate Implementation
With over 400 implementations completed, Datacert knows what it takes to successfully deploy an enterprise legal management
solution on a global scale. Datacert's corporate implementation team includes industry veterans who are highly experienced at
understanding customer needs and providing best practice recommendations. And, as the only enterprise legal management solution
provider with dedicated implementation, support, and relationship management personnel in EMEA, Datacert is unique in its
understanding of global solution requirements and its ability to deliver exceptional local implementation services to its clients.
A Proven Implementation Approach
The Datacert Legal System Implementation (LSI) methodology unites a disciplined project management approach designed
to mitigate risk with best practices from Datacert's extensive experience implementing solutions for some of the world's most
demanding and complex legal departments. Incorporating all of the necessary components for a well-organized and successful
project, such as project planning templates, industry best practices for system setup, and training and change management
services, the LSI methodology approach ensures a smooth implementation. In fact, Datacert has been recognized by Hyperion Research,
the leading analyst firm focused on legal technology and operations, for its robust implementation services and tools and its
ability to handle complex project delivery.
Each client’s dedicated, experienced project team provides consultative guidance while leading the customer
through Datacert’s proven implementation process, which includes the following, high-level project phases:
Vast Integration Experience
Datacert understands that an enterprise legal management solution should complement each client’s existing
technology investments and brings its significant integration experience with leading third-party applications, such
as accounts payable, document management, IP management, legal holds, e-discovery, and others, to each project. To meet a broad
range of integration requirements, Datacert offers the PassportTM Integration Toolkit
and web services
interface. Using these tools,
Datacert supports each client’s specific integration needs and delivers end-to-end solutions that streamline
business processes, drive efficiency, and enable reporting and visibility across systems.
Comprehensive Data Migration and Conversion
Datacert provides other services that may be required to complete a successful implementation. For many projects, the key
to success is a well-planned and executed strategy for the migration of data from other systems. Datacert has vast experience
successfully completing data migrations that support each client’s unique needs and solution design. Based upon the client’s
implementation requirements, Datacert will migrate active and historical matters and their related data and documents, as
well as historical invoice information.
Comprehensive Training Solutions
Integral to the success of any new software implementation is ensuring that users are properly trained. Datacert has therefore
created the Datacert Learning Institute, which provides a comprehensive training and certification program to help drive user
adoption, accelerate ROI, and ultimately ensure the success of the project. Managed by a dedicated team of experienced training
professionals, Datacert’s training offerings include consulting services that offer clients assistance with the development of
their training strategy, approach, and curriculum plan, as well as packaged and customized computer-based and in-person
training and a training certification program.
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