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Take control of your law firm and vendor implementation with DataCert's help. Our team of professionals is dedicated to implementing and supporting law firms and vendors worldwide. In fact, our team:

• Has more than 25 years of combined experience implementing and supporting law firms/vendors
• Implements 200 law firm/vendor connections every month from more than 126 countries
• Resolves 75% of all law firm/vendor support calls in less than 15 minutes
• Provides on-going training upon request
• Offers customer support 24 hours a day, 7 days a week, 365 days a year
• Provides service to more than 9,600 law firm/vendor connections
• Receives a 90% satisfaction rate from our law firms/vendors for our implementation, service and support

8-Step Implementation Process
DataCert's unique 8-step implementation process is designed to get law firms/vendors submitting invoices as quickly and efficiently as possible. To ensure the process is smooth, a member of our implementation team is assigned to your firm/vendor to assist you as much or as little as you prefer with the registration.

Step 1 - DataCert Initial Contact DataCert Law Firm Implementation Services sends a Welcome Package containing basic information, instructions and a web address to complete an online User Information Form.   Step 2 - Firm Response The firm/vendor's designated representative completes the online User Information Form.   Step 3 - Information Review, Planning and Design A DataCert Implementation Coordinator reviews the information received and contacts the firm/vendor's representative for clarification or additional information as needed. Based on the information gathered, DataCert personnel create a plan and timeline for implementation, taking into consideration the client's expectations and the firm/vendor's capabilities.   Step 4 - Connectivity and Format Compliance DataCert Implementation Services establishes access for the firm/vendor, negotiates a target date for the delivery of a test document and tests industry standard e-invoicing format compliance.   Step 5 - Client Compliance Testing DataCert assists the firm/vendor in creating an electronic invoice document that is compliant with the client's invoice submission requirements.   Step 6 - Final Review of Firm-to-Client Information Mapping DataCert works with the firm/vendor to make sure all invoice data is reconciled with the client matter numbering, timekeeper information and other client requirements.   Step 7 - Client Compliance Monitoring When required by the client, the firm/vendor submits electronic invoices to the client's quality assurance department for review and compliance testing.   Step 8 - Live Transmission The firm/vendor successfully creates and transmits a live invoice without assistance from DataCert personnel. Once this is accomplished, the firm completes the implementation process and DataCert Customer Support takes over for any ongoing technical support issues.