DataCert is dedicated to serving our customers and helping them accelerate the time-to-value of their DataCert solutions. As the only legal operations management solution provider with full-time services and support professionals in key markets around the globe, DataCert provides world-class implementation services and a premier level of care for corporate customers and their international network of law firms and vendors. All DataCert support representatives are CSP-I certified by the Technology Services Industry Association (TSIA), which is the recognized industry standard for delivering a premier level of technical support and outstanding customer service. And, with our team of more than forty individuals who are dedicated to services and support, DataCert is able to provide a level of responsiveness to customers that is unmatched by our competition.

Corporate Implementation and Support
Applying proven project management methodologies, a consultative approach, and industry best practices, DataCert's full-service corporate implementation team designs and delivers solutions that are optimized to meet each customer's unique legal operations management needs. In addition, DataCert offers flexible corporate support options that can be configured to match each customer's regional or global support and business continuity requirements.

Law Firm/Vendor Implementation and Support
DataCert understands that law firm and vendor participation in a customer's e-billing program is critical to its success. Our dedicated team of more than ten law firm specialists provides an industry-leading level of support for customers' law firms and vendors around the globe, including one-on-one assistance during the implementation process and ongoing 24x7 technical support. Other providers leave you to manage firm implementations and support - let DataCert experts manage these activities for you so your legal department can focus on business.