Passport® Claims Defense enables smart and efficient procurement, management, and delivery of legal services for claims organizations to help insurers improve expense and loss ratios. Using the solution, claims departments:
- Reduce costs
- Get better results and value from counsel
- Manage cases more proactively
- Identify cases for settlement earlier
- Better prepare for cases that need to be tried
Passport Claims Defense provides a single solution that brings together all parties involved in litigation management and other claim-related legal services. The solution serves as a centralized place where claims professionals and their retained panel and staff counsel law firms can track and share the latest case information. This enables timely, effective collaboration by the entire team and leads to more efficient and accurate case resolutions.
Built on Passport, Datacert's patented technology platform, Passport Claims Defense offers two modular, yet integrated, components: one supports claims professionals in their management of staff and/or outside counsel; the other supports the day-to-day case management needs of staff attorneys. These components may be used individually, or together as a comprehensive, integrated solution.
Passport Claims Defense Components
When both components are used, Passport Claims Defense provides the unique advantage of a set of common KPIs (key performance indicators) to easily benchmark the effectiveness of all counsel, including staff and outside firms. This empowers claims organizations to gain new insight into counsel performance and value and, ultimately, become more strategic in their sourcing of legal work.
Drive improvement to expense and loss ratios.
Gain insight into counsel performance and value and select the best legal resource for every case.
Make a smart long-term technology investment.
Passport® Application Modules
Passport® Product Collateral
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