Did you know…?

  • Datacert is a business of Wolters Kluwer, a market-leading global information services company
  • Datacert has 11 offices across North America, Europe, and Asia-Pacific
  • Each month over half a billion dollars’ worth of invoices are processed through Datacert's system

Datacert Infographic


Did you know?

  • 70% of Passport clients are Fortune /Fortune Global 500 companies
  • 100% of AmLaw 200 firms are Datacert customers
  • Datacert has customers in 140+ countries

GRC Award

Datacert Receives
GRC 20/20 2013 Value Award

» More


Upcoming Events

February 3rd, 2015 LegalTech New York 2015

Spotlight - ACC Value Challenge


MMC Legal leveraged new technology in pursuit of innovation and improved metrics. The department recently completed a global implementation of Datacert’s Passport system for e-billing and matter management, and has transferred over 85 percent of its outside legal spend to the system.

» Read More

Datacert Has a Global Network of More Than 50 Partners

Partner Spotlight - Huron Legal

Huron Legal Named Datacert's 2013 Partner of the Year

Read more and watch the video »

Datacert Partner of the Year


Did you know?

Datacert has completed more than 400 software implementations worldwide and has the following certifications:

  • SOC 1 Type 2 Audited
  • ISO/IEC 27001
  • Safe Harbor

Support and Learning Contacts

Corporate Support:
(800) 770-8162

Law Firm Support:
(800) 770-5121

Datacert Learning Institute:
(855) 258-0196

Passport® Claims Defense enables smart and efficient procurement, management, and delivery of legal services for claims organizations to help insurers improve expense and loss ratios. Using the solution, claims departments:

  • Reduce costs
  • Get better results and value from counsel
  • Manage cases more proactively
  • Identify cases for settlement earlier
  • Better prepare for cases that need to be tried

Passport Claims Defense provides a single solution that brings together all parties involved in litigation management and other claim-related legal services. The solution serves as a centralized place where claims professionals and their retained panel and staff counsel law firms can track and share the latest case information. This enables timely, effective collaboration by the entire team and leads to more efficient and accurate case resolutions.

Built on Passport, Datacert's patented technology platform, Passport Claims Defense offers two modular, yet integrated, components: one supports claims professionals in their management of staff and/or outside counsel; the other supports the day-to-day case management needs of staff attorneys. These components may be used individually, or together as a comprehensive, integrated solution.

Passport Claims Defense Components

Litigation Management for Claims Professionals
Drive claims department efficiency and improve control over legal activities and costs with a complete range of tools to manage litigation and outside counsel spend.

Case Management for Staff Counsel
Equip staff counsel law firms to manage cases more proactively and drive the right cases to earlier resolution with a comprehensive solution for day-to-day case management. 

When both components are used, Passport Claims Defense provides the unique advantage of a set of common KPIs (key performance indicators) to easily benchmark the effectiveness of all counsel, including staff and outside firms. This empowers claims organizations to gain new insight into counsel performance and value and, ultimately, become more strategic in their sourcing of legal work.

Passport Claims Defense

Drive improvement to expense and loss ratios.

  • Passport’s superior ease-of-use and wide range of business process automation tools drive efficiency and consistency throughout case management processes, which helps to reduce the cost per case and improve claims quality
  • Robust cost control features, such as automated invoice audits and AFA management tools, deliver significant reduction in legal spend
  • Advanced decision support tools enable early identification of the right cases to settle and inform smart settlement negotiations
  • Reporting and analytics capabilities offer insights to help optimize resource usage, find new cost savings opportunities, and identify the most effective case strategies for earlier and more accurate case resolutions

Gain insight into counsel performance and value and select the best legal resource for every case.

  • Passport®'s ability to benchmark the effectiveness of all counsel, including staff and outside firms, empowers insurers to become more strategic in their sourcing of legal work and optimize the assignment of cases to achieve better claims outcomes

  • Sophisticated reporting and business intelligence enable the use of both subjective and objective firm performance metrics to understand the true value provided by counsel

Make a smart long-term technology investment.  

  • The solution’s underlying platform architecture offers insurers maximum flexibility to support the unique and evolving business needs of claims and staff counsel operations
  • Client-side toolkits put the power in customers’ hands to rapidly adapt Passport to meet their changing business needs

  • Superior integration capabilities enable a seamless flow of information and processes across the organization, uniting Passport with claims management, document management, accounts payable, and other systems

Passport® Product Collateral

Experts' Corner Content: